Symantec endpoint protection client not updating from the server

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Make sure you review the benefits of upgrading to the latest version of SEP 12.1.x, and check out Symantec’s Help diagnostic tool to determine if your system meets the minimum requirements.There are a lot of moving parts to admin work, so here is a list of Symantec’s guides to content revision configuration, server certificate updates, GPO, testing authentication, central deployment, Live Update, and clients with both SEP and Data Loss Prevention: If your users do not use a VPN, you should change the Live Update policy setting to use the default Symantec Live Update server – this allows remote clients to update any time they connect to the Internet.If a client is not receiving updates automatically, follow this process.For protection against the latest threats, it is important that antivirus definitions, IPS signatures, and other content is always up-to-date.I have done some Googling but I cannot get a definitive answer certainly not from the Symantec KB. It has been provisioned to me with Symantec Endpoint Protection 11.0.62xxx CLIENT (not a definitions server) the directory C:\Program Files\Common Files\Symantec Shared\Virus Defs is 750MB IT doesn't contain directories so it is NOT a corrupt definitions server.

In most Symantec Endpoint Protection (SEP) deployments, the Endpoint Protection Manager will download and distribute materials to all of its Windows clients efficiently.

This document explains how to update Symantec Endpoint Protection definitions by running Live Update.

TEM managed clients should receive updates automatically from the server.

Scan the headers below for best practices in all areas of SEP and lots of links to helpful guides, as well as a way to get a free analysis of your SEP environment at the bottom using Symantec’s Best Kept Secret.

Installation is a big topic, so I encourage you to read Symantec’s Top 10 SEP installation best practices.

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